Terms and Conditions


These terms and conditions and all orders and contracts placed are governed by and construed in accordance with English Law.

The following terms and conditions for the sale of goods will govern any contract that we enter into with you. Please read these terms and conditions carefully as any order you place with us will require your acceptance.

These terms and conditions tell you the rights and obligations you have. Other rights you may have, granted by law, will not be affected by these terms and conditions, nor will they affect your statutory rights as a consumer.

Safefleet UK Ltd. is a limited liability company whose registered office is ‘Unit 3, 269 Newcastle Road, Blakelow, Nantwich, Cheshire, CW5 7ET’
Telephone number: 01270 668955  
(Company Registration Number 6474322  VAT No: 928 3773 87)

To purchase from us, you must be aged 18 years or over.

When placing an order with us, you are offering to buy the goods and allowing us to use your details for the purposes of supplying the said goods.

Other than to our couriers or subcontractors, your details will never be passed or disclosed to any other party without your consent and you can, at any time, request your details be removed from our system by writing to our registered office. For further information please see our privacy policy.

On placing an order of one or more items from our website, you will as part of the transaction be directed to a payment page whereby you will be given the opportunity to proceed with the purchase. On completion and verification of the required details, payment will be taken and your order transferred to our system. For your safety, security and peace of mind, all payments through our website are via Sage Pay who hold the highest level of security, information is encrypted using a 128-bit SSL certificate and at the point of payment you will be directed to their secure site. You can read their security policy by visiting www.sagepay.co.uk and following the link. Please note that we do not hold or retain any information regarding your credit/debit card payment details. Through Sage Pay, we accept payment via Visa, Mastercard debit and credit cards and American Express.

Business customers are invited to open an account with us by contacting us at accounts@safefleet.co.uk whereupon we will be happy to supply you with credit terms subject to satisfactory references.

All goods you purchase from us will remain the property of Safefleet UK Ltd., until payment is received in full. No binding contract will be in force between us until we have confirmed acceptance of your order and up until such time, we are under no obligation to supply the goods to you.

We will send you an email to notify you when your order has been dispatched. It is the dispatch email that constitutes a formal acceptance of your order by us, and you and we are obliged to fulfill our obligations under that binding contract.

As a consumer, you have a statutory right of a cooling off period of 14 days from placing your order, during which time you may cancel your order or return goods for any reason and without penalty. Following this cooling off period we will accept unwanted products, notified to us by letter, email or telephone call within a further 7 days of receipt and returned within 30 working days of delivery. They must be in their original packaging unused, undamaged and in a re-saleable condition. Any goods you receive from us during the statutory cooling off period can be returned to us at our cost, however we would remind you that in the event of cancellation following the cooling off period the cost of the return of the goods is borne by you and recommend that adequate cover is taken to ensure their safe return to us. On receipt of the goods in a satisfactory condition, a full refund will be issued to you within 12 days. For further details of these rights you can contact the Citizens Advice Bureau at www.adviceguide.org.uk/consumer
If you are a business customer purchasing on behalf of a company then this statutory cooling off period does not apply, although we will endeavour to reach a satisfactory agreement with you should the goods not be as advertised or described.  

Products shown on our website or in our catalogue are subject to the price and availability at that point, errors and omissions excepted.  They can be replaced by a product of similar price and quality, but never one inferior to the advertised product. We will always notify you if this is the case and give you the opportunity to either change or cancel your order, however we retain the right to reject an order should a suitable replacement not be available in either price or quality.

Delivery will be undertaken by either ourselves or one of our trusted couriers. Our aim will be to deliver the goods to you within 5 working days, but no longer than 30 days, although we cannot guarantee an exact date within this period.

Urgent and priority deliveries can be arranged at additional cost, although if any delay in dispatch is due to us, this additional cost will be waived unconditionally.

All deliveries must be signed for as proof of our delivery system.

If an item is lost or damaged in transit, whilst we will not be held liable for any loss, we will do our utmost to assist you with any replacement or recovery and pursue compensation directly with the courier service we use.

Our goods are supplied on the understanding that they are delivered free from manufacturing defects for a period of 12 months (or longer if legislation dictates), from the date of receipt by you the customer. Please carefully examine the goods on receipt and should you find any damage or defect, notify us immediately. We will arrange for their return to us or the manufacturer and if necessary a replacement will be sent to you. If any of the products supplied to you require registration with the manufacturer to instigate warranty, then it is your responsibility to do so within the required timeframe.

Certain products within our range have properties that may make them potentially unsafe if misused or mistreated. You must, on receipt of any product, read carefully any instructions and safety warnings and follow clearly any guidelines on how to use the product. If you are in any doubt about the use of the product, or the meaning of the warnings, we urge you to contact ourselves or the manufacturer for clarification prior to use.

Safefleet UK Ltd., will not be held responsible for any negligent use or misuse of products purchased from our range. Nothing in our literature or guidelines should be thought to supercede - alter - or take precedence over manufacturer’s instructions.
 
Our service to you is very important, and we strive at all times to ensure that you are 100% satisfied. Should we fail to achieve this and you feel the need to contact us about our service, then please in the first instance e.mail us at sales@safefleet.co.uk, or failing that write to us at the above address, where your complaint will be acknowledged and dealt with immediately.

If any provision of these terms and conditions are held to be unlawful or unenforceable by law, that provision shall be regarded as having been removed and the remaining provisions shall remain in full force. These terms and conditions may be amended at any time at our sole discretion.

Privacy Policy

BACKGROUND:

This Policy applies as between you, the User of this Web Site and SAFEFLEET, the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Cookie” means a small text file placed on your computer by SAFEFLEETLimited when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your Shopping Basket details. Further details are contained in Clause 10 and Schedule 1 of this Policy;

“Data” means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

“Safefleet Uk Limited” means Safefleet Uk Ltd,

“Service” means collectively any online facilities, tools, services or information that Safefleet Uk Limited makes available through the Web Site either now or in the future;

“System” means any online communications infrastructure that Safefleet Uk Limited makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses the Web Site and is not employed by Safefleet Uk Limited and acting in the course of their employment; and

“Web Site” means the website that you are currently using (www.Safefleet.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. Data Collected

Without limitation, any of the following Data may be collected:

  1. name;
  2. date of birth;
  3. gender;
  4. job title;
  5. profession;
  6. contact information such as email addresses and telephone numbers;
  7. demographic information such as post code, preferences and interests;
  8. financial information such as credit / debit card numbers;
  9. IP address (automatically collected);
  10. web browser type and version (automatically collected);
  11. operating system (automatically collected);
  12. a list of URLs starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and Cookie information (see clause 10 below).
  1. Our Use of Data
    1. Any personal Data you submit will be retained by Safefleet Uk Limited for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to six months.
    2. Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
    3. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see clause 9 below.
    4. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
      1. internal record keeping;
      2. improvement of our products / services;
      3. transmission by email of promotional materials that may be of interest to you;
      4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
    5. Third Party Web Sites and Services

Safefleet Uk Limited may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Safefleet Uk Limited requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

  1. Changes of Business Ownership and Control
    1. Safefleet Uk Limited may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
    2. In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will not be given the choice to have your Data deleted or withheld from the new owner or controller
  2. Controlling Access to your Data
    1. Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
      1. use of Data for direct marketing purposes; and
      2. sharing Data with third parties.
    2. Your Right to Withhold Information
      1. You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
      2. You may restrict your internet browser’s use of Cookies. For more information see clause 10.4 below.
    3. Accessing your own Data

You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time. You have the right to ask for a copy of your personal Data on payment of a small fee.

  1. Security
    1. Data security is of great importance to Safefleet Uk Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
  2. Cookies
    1. Safefleet Uk Limited may set and access Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.
    2. A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other sites.
    3. You may delete Cookies, however you may loose any information that enables you to access the Web Site more quickly.
    4. You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
  3. Changes to this Policy

Safefleet Uk Limited reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Cookie Name

Description

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Cookie Control: When you click “I’m happy with this…” on the Cookie Control user interface, a cookie is set in order to remember your preference.These cookies are set only after the user has given consent to us to use cookies.

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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.Google Analytics stores IP address anonymously on its servers in the US, and neither Safefleet Uk Limited or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

These cookies are set only after the user has given consent to us to use cookies.

 

Accessibility

This website has been designed to be accessible to as many people as possible. If you have difficulty using our site please let us know and we will do our best to rectify this in future maintenance and development.

  1. All pages on this site comply with all priority 1, 2, and 3 guidelines of the W3C Web Content Accessibility Guidelines.
  2. All pages on this site validate as HTML5.
  3. This site is built using structured semantic markup. H1 tags are used for main and section titles to aid users of screen reading software such as JAWS. For example, on this page, JAWS users can skip to the next section within the accessibility statement by pressing ALT+INSERT+2.

Navigation aids

  1. All pages have been authored to include Link Relationships to aid navigation in text-only browsers such as Lynx and graphical browsers that support this feature.
  2. This site has been coded to ensure a logical tab order through links and form elements. Keyboard navigation is possible via the TAB KEY on your keyboard. Alternatively Opera users can use the A KEY to navigate links and the TAB KEY to navigate form elements.

Visual design

  1. Cascading Style Sheets (CSS) are used to control visual layout throughout this site.
  2. This site uses only relative font sizes, compatible with the user-specified ‘text size’ option in visual browsers. To display web page text larger or smaller go to the ‘View’ menu in your browser, point to Text Size, and then click the size you want (this may differ depending on browser vendor).
  3. If your browser or browsing device does not support Cascading Style Sheets, the content of this site will still be readable and usable.